Thursday, October 30, 2008

Recently, I sent a scathing letter about a few experiences we had with a bank representative.

However, I didn't mail the letter until we had moved all of our business out of that bank.

When the person dealing with the complaint asked why I had waited so long to complain, I told her that I wasn't about to write the things I did, while that person had access to our money, accounts and credit rating.

The person told me that my fear of this happening was unfounded.


Tell this guy.

If this could happen with a call centre employee, imagine what someone with more power could do if they were malicious enough.