Friday, June 06, 2008

"The TTC doesn’t need to do drug testing on its drivers. For my money, I’d much prefer the Commission spend some time and capital on customer service training for its ticket booth collectors so that someday they may begin to treat customers — especially those who are young, brown or anglophonically-challenged — with a modicum of civility."

Spacing Toronto opens up a counseling session in their comments section for people who have had bad experiences with TTC employees.

This is what happens when a union makes it impossible to manage or fire your employees.

Bad service, employees with a feeling of entitlement, and a general fuck you attitude.

(obviously not all, keep your angry email to yourself.)

Via Funkaoshi